Privacy Policy

We respect your privacy and are committed to protecting your personal data. This policy explains what information we collect, how it is used, and your rights.

Who We Are

We operate this website as an Agent for independent artists and organisers (“Vendors”). When you make a purchase, the contract is between you and the Vendor. We provide the platform and facilitate communication and transactions.

Information We Collect

• For customers: your name and email address, so that you can be contacted about your order and receive confirmations.
• For vendors (artists): account details such as name, email, and where relevant, technical identifiers such as your SumUp merchant ID to route payments.

What We Do Not Collect

We do not store payment card details. All payments are processed securely by third-party providers (e.g. SumUp). We receive confirmation of payment but not your card information.

How We Use Your Information

• To allow you to create an account and log in.
• To contact you about your purchases or account activity.
• To pass necessary details to the Vendor so they can fulfil your order.
• To associate Vendors with their payment account (e.g. via SumUp merchant ID).

Sharing Your Information

• We share customer name/email with the Vendor so they can process your order.
• We share information with payment providers (e.g. SumUp) to complete transactions.
• We do not sell your personal data to third parties.

Your Rights

You can request access, correction, or deletion of your personal data at any time by contacting us at info@example.com.

Vendors’ Responsibilities

Vendors may also collect and process customer information in order to fulfil orders and run their businesses. Vendors are responsible for their own compliance with data protection law.

Changes to This Policy

We may update this Privacy Policy from time to time. Please check this page regularly for updates.

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